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Obrázek epizody Moment 5 - Ben Francis On How To Respond When Things Go Wrong

Moment 5 - Ben Francis On How To Respond When Things Go Wrong

Obrázek epizody Moment 5 - Ben Francis On How To Respond When Things Go Wrong

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13. 5. 2021

6 min

In these ‘Moment’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes of The Diary Of A CEO. In this episode I look back on a conversation I had back in 2017 with the Founder of Gymshark, Ben Francis. Together we look into how Ben’s resilience and composure under pressure has helped make Gymshark one of the biggest sportswear brands in the UK, and the insane story of when Ben wrote 1000s of handwritten letters to customers in order to uphold customer satisfaction. Ben: https://www.instagram.com/benfrancis/ https://twitter.com/benfrancis1992  Learn more about your ad choices. Visit megaphone.fm/adchoices

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Steven Bartlett is a British entrepreneur, investor, and author. He’s the founder of Flight Story – a media company – and Flight Fund, an investment fund backing the next generation of category-defining businesses. He created The Diary Of A CEO to share the unfiltered pages of the personal diaries of the world’s most fascinating CEOs, experts, therapists, and leaders – with the hope that their lessons will help both you and him live better lives. DOAC is a double acronym: Diary Of A CEO, but also Dreamers, Open-minded, Awareness, and Connection.This is your corner of the internet to dream boldly, think openly, expand your awareness, and feel more connected. My New Book: https://g2ul0.app.link/DOAC IG: https://www.instagram.com/steven LI: https://www.linkedin.com/in/stevenbartlett-123