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What a digital government looks like | Anna Piperal

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Every weekday, TED Talks Daily brings you the latest talks in audio. Join host and journalist Elise Hu for thought-provoking ideas on every subject imaginable — from Artificial Intelligence to Zoology, and everything in between — given by the world's leading thinkers and creators. With TED Talks Daily, find some space in your day to change your perspectives, ignite your curiosity, and learn something new.


        What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.
      

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What a digital government looks like | Anna Piperal

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