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#364 – Chris Voss: FBI Hostage Negotiator

Lex Fridman Podcast

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Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors:
- Shopify: https://shopify.com/lex to get free trial
- Indeed: https://indeed.com/lex to get $75 credit
- InsideTracker: https://insidetracker.com/lex to get 20% off

EPISODE LINKS:
Chris's Instagram: https://instagram.com/thefbinegotiator
Chris's Twitter: https://twitter.com/fbinegotiator
Chris's Website: https://blackswanltd.com
Chris's Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation
Never Split the Difference (book): https://amzn.to/3J5scNC

PODCAST INFO:
Podcast website: https://lexfridman.com/podcast
Apple Podcasts: https://apple.co/2lwqZIr
Spotify: https://spoti.fi/2nEwCF8
RSS: https://lexfridman.com/feed/podcast/
YouTube Full Episodes: https://youtube.com/lexfridman
YouTube Clips: https://youtube.com/lexclips

SUPPORT & CONNECT:
- Check out the sponsors above, it's the best way to support this podcast
- Support on Patreon: https://www.patreon.com/lexfridman
- Twitter: https://twitter.com/lexfridman
- Instagram: https://www.instagram.com/lexfridman
- LinkedIn: https://www.linkedin.com/in/lexfridman
- Facebook: https://www.facebook.com/lexfridman
- Medium: https://medium.com/@lexfridman

OUTLINE:
Here's the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time.
(00:00) - Introduction
(06:31) - Negotiation
(12:21) - Reason vs Emotion
(27:17) - How to listen
(36:06) - Negotiation with terrorists
(38:14) - Brittney Griner
(39:53) - Putin and Zelenskyy
(47:13) - Donald Trump
(54:23) - When to walk away
(58:37) - Israel and Palestine
(1:06:16) - Al-Qaeda
(1:11:46) - Three voices of negotiation
(1:20:11) - Strategic umbrage
(1:23:18) - Mirroring
(1:26:29) - Labeling
(1:33:55) - Exhaustion
(1:36:09) - The word "fair"
(1:39:06) - Closing the deal
(1:41:03) - Manipulation and lying
(1:42:58) - Conversation vs Negotiation
(1:54:17) - The 7-38-55 Rule
(1:58:16) - Chatbots
(2:07:39) - War
(2:09:10) - Advice for young people

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors: 
– Shopify: <a href="https://shopify.com/lex">https://shopify.com/lex</a> to get free trial 
– Indeed: <a href="https://indeed.com/lex">https://indeed.com/lex</a> to get $75 credit 
– InsideTracker: <a href="https://insidetracker.com/lex">https://insidetracker.com/lex</a> to get 20% off
EPISODE LINKS: 
Chris’s Instagram: <a href="https://instagram.com/thefbinegotiator">https://instagram.com/thefbinegotiator</a> 
Chris’s Twitter: <a href="https://twitter.com/fbinegotiator">https://twitter.com/fbinegotiator</a> 
Chris’s Website: <a href="https://blackswanltd.com">https://blackswanltd.com</a> 
Chris’s Masterclass: <a href="https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation">https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation</a> 
Never Split the Difference (book): <a href="https://amzn.to/3J5scNC">https://amzn.to/3J5scNC</a>
PODCAST INFO: 
Podcast website: <a href="https://lexfridman.com/podcast">https://lexfridman.com/podcast</a> 
Apple Podcasts: <a href="https://apple.co/2lwqZIr">https://apple.co/2lwqZIr</a> 
Spotify: <a href="https://spoti.fi/2nEwCF8">https://spoti.fi/2nEwCF8</a> 
RSS: <a href="https://lexfridman.com/feed/podcast/">https://lexfridman.com/feed/podcast/</a> 
YouTube Full Episodes: <a href="https://youtube.com/lexfridman">https://youtube.com/lexfridman</a> 
YouTube Clips: <a href="https://youtube.com/lexclips">https://youtube.com/lexclips</a>
SUPPORT & CONNECT: 
– Check out the sponsors above, it’s the best way to support this podcast 
– Support on Patreon: <a href="https://www.patreon.com/lexfridman">https://www.patreon.com/lexfridman</a> 
– Twitter: <a href="https://twitter.com/lexfridman">https://twitter.com/lexfridman</a> 
– Instagram: <a href="https://www.instagram.com/lexfridman">https://www.instagram.com/lexfridman</a> 
– LinkedIn: <a href="https://www.linkedin.com/in/lexfridman">https://www.linkedin.com/in/lexfridman</a> 
– Facebook: <a href="https://www.facebook.com/lexfridman">https://www.facebook.com/lexfridman</a> 
– Medium: <a href="https://medium.com/@lexfridman">https://medium.com/@lexfridman</a>
OUTLINE: 
Here’s the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time. 
(00:00) – Introduction 
(06:31) – Negotiation 
(12:21) – Reason vs Emotion 
(27:17) – How to listen 
(36:06) – Negotiation with terrorists 
(38:14) – Brittney Griner 
(39:53) – Putin and Zelenskyy 
(47:13) – Donald Trump 
(54:23) – When to walk away 
(58:37) – Israel and Palestine 
(1:06:16) – Al-Qaeda 
(1:11:46) – Three voices of negotiation 
(1:20:11) – Strategic umbrage 
(1:23:18) – Mirroring 
(1:26:29) – Labeling 
(1:33:55) – Exhaustion 
(1:36:09) – The word “fair” 
(1:39:06) – Closing the deal 
(1:41:03) – Manipulation and lying 
(1:42:58) – Conversation vs Negotiation 
(1:54:17) – The 7-38-55 Rule 
(1:58:16) – Chatbots 
(2:07:39) – War 
(2:09:10) – Advice for young people

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#364 – Chris Voss: FBI Hostage Negotiator

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