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Learn English with the British Council and Premier League
Communication Skills: Polite Requests
Communication Skills: Polite Requests
O epizodě podcastu
In this week's Premier Skills English Podcast, Rich is calling the ticket office at Liverpool football club to buy some match tickets. The language focus is on polite requests and some of the words and phrases you need when making a formal phone call to a business. Your task is to imagine that you are a team leader in a call centre and you need to give your team some customer service training. Don't forget to listen to the end of the podcast because we have a new football phrase for you to guess, too. Enjoy!
[Read the transcript and complete the lesson at Premier Skills English > Podcasts > Communication Skills: Polite requests](https://premierskillsenglish.britishcouncil.org/skills/listen/podcasts/communication-skills-polite-requests)
In this week's Premier Skills English Podcast, Rich is calling the ticket office at Liverpool football club to buy some match tickets. The language focus is on polite requests and some of the words and phrases you need when making a formal phone call to a business. Your task is to imagine that you are a team leader in a call centre and you need to give your team some customer service training. Don't forget to listen to the end of the podcast because we have a new football phrase for you to guess, too. Enjoy!
Popis podcastu
The Premier Skills English podcast is a part of a project from the British Council and Premier League for people who are learning English and love football. If you want to know more visit the website https://www.britishcouncil.org/premierskillsenglish, or get in touch at premierskills@britishcouncil.org.